The Importance of Tribute Photo Books and How Funeral Directors Can Help Families Create One in 3 Easy Steps

Are you making the experience of the families you support a personal one? Are you leaving them with something they can take with them to capture the life of their lost loved one? Tribute photo books are a way to offer a personal touch that will leave your families with something they can cherish. Tribute […]

How to Build Better Relationships Through Social Media – Tell the Story of Who You Are

There is a lot of pressure on businesses today to get their presence out on social media; and for good reason. Having a strong social media presence can translate to stronger relationships with customers, grow your customer base and ultimately increase sales and revenue. Many of you are basically paralyzed wondering where to even start? […]

Kelsi Palmer is Rising to the Occasion as the Death Care Industry Evolves

This quote hangs on the wall in Kelsi Palmer’s office. For 100 years, Speers Funeral and Cremation Services in Regina, Saskatchewan had been led by male funeral directors. That changed 13 years ago when Kelsi became their first female funeral director. This is an industry trend as the face of the funeral director is changing. […]

The importance of workplace culture and what you can do to improve it

We recently had a team member resign from MyBabbo. It hit me hard. I wondered what we could have done better. At their exit interview, I asked the question, “How would you describe the MyBabbo culture?” She responded, “It’s a positive family environment. It is uplifting and inspiring.” As you can imagine this made me […]

What Kind of Super Bowl Experience Do You Provide Your Clients?

I am a highly competitive person. I have yet to meet a challenge I didn’t want to crush. And the Super Bowl fuels me with all of the competitive energy I thrive on. (I still can’t believe the final minutes of the Chiefs vs. Bills game.) While the big game is important – because well, […]