Legacy Creator - Graphic Design (Remote - Contract)
ABOUT MYBABBO
We are a dedicated provider for the funeral services profession, offering Legacy Photo Books, Video Tributes and Personalized Stationery items.
Our goal is to leave a meaningful impact on the people we serve - everyday.
ABOUT THE ROLE
We're seeking a skilled Legacy Creator to fill a Freelance Contractor position.
As a Legacy Creator, you will be responsible for efficiently fulfilling template-based order requests for Photo Books and Video Tributes primarily, and possibly Personalized Stationery items, within a 12-hour timeframe or less. This deadline is set to meet the unique needs of our clients and their expectations for prompt deliverables.
Our products play a crucial role as grieving tools, aiding families on their journey through grief. Our service model, centered on "we do it for you", streamlines the process for funeral homes, ensuring families receive these meaningful creations promptly. Our commitment includes sending Photo Books for printing and electronic availability within 24 hours, while Stationery and Videos are uploaded on time, allowing for accessibility prior to visitation (within 12 to 24 hours)
Key Responsibilities Include:
1. Workflow Management:
- Utilize the existing fulfillment process, ensuring real-time updates on workflow status.
- Fulfill assigned orders promptly, within a 12-hour timeframe, and accommodate rush requests when necessary.
2. Order Fulfillment:
- Execute orders with meticulous care and a keen eye for detail.
- Proactively communicate with the Fulfillment & Customer Service representative on-call to address any order-related issues or inquiries.
3. Photo Editing:
- Perform basic photo editing tasks such as cropping and enhancing photos.
4. Technical Requirements:
- Provide a home office equipped with a computer, internet connection meeting minimum speed requirements.
5. Remote Work:
- Work efficiently from a home office setting.
6. Schedule Management:
- Maintain an up-to-date schedule and availability on our community Connecteam calendar, following provided guidelines.
7. Timely Responsiveness:
- Ensure availability and responsiveness by accepting or declining an order within 15 minutes of assignment.
8. Other
- Attend team meetings as requested
- Work on assigned projects when time permits
Compensation: Payment is per order. Average order pays approximately $20. You will also receive a training stipend while you learn the ropes!
Career Growth Opportunity: Many of our Creators become Happiness Managers, our front-line customer service experts who are responsible for quality control and assigning orders to our Creators.
ABOUT YOU
Dedication: Reliable and available as committed.
Dependability: Timely fulfillment of orders.
Availability: Alignment with our scheduling requirements.
Technical Proficiency: Knowledgeable in software and computer usage, with prior experience (an asset).
Attention to Detail: Outstanding quality control with minimal errors.
Attitude: Solution-oriented, positive, gracious, and selfless.
Adaptability: Openness to learning new roles and a commitment to continuous learning.
Versatility: Capability to fulfill multiple roles, specifically in Photo Book and Video Tributes.
If you are a conscientious, technically savvy individual, who is looking for meaningful employment, MyBabbo’s ‘family-first’ culture provides a connection to an engaging and inspiring community that champions your authentic self. It’s important to us to create a culture that provides an opportunity to work from home, offers flexible schedules and a manageable work-life balance.
All qualified applicants will receive consideration for employment without regard or preference to race, colour, religion, gender, gender identity of expression, sexual orientation, national origin, genetics, disability, or age.
We sincerely thank all applicants for their interest in this opportunity and will be in touch with those whose qualifications and excitement most closely match our own.
When submitting your application that includes your resume and cover letter, we'd love to hear WHY you're interested in working at MyBabbo!
We look forward to meeting you!
First Things First
Hi! We're thrilled that you're interested in our story, and in joining our team as a [Job] ! We are excited to learn more about you!
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